Returns & warranty
If you have an order issue, keep the order number and invoice and contact the store with details and photos where helpful. The team reviews the case and provides return or repair instructions before you send a product back.
Warranty terms depend on the exact model and supplier and are recorded in the product details or approved invoice. A brand name alone does not establish a warranty period. Ask the team before paying if terms are not shown.
Digital cancellations require review of activation status and subscription type. Confirmed payment refunds are handled separately by staff; changing an order status does not perform a bank refund.